Transportation support services

Transportation support services

Fixed route bus ticket sales service

Hanoi bus station’s ticket sales service is currently carried out in two main forms: buying tickets directly at the bus station and buying tickets online.

Buy tickets directly at the bus station

This form is chosen by many people because of its convenience and ease. At Hanoi bus stations, there are many ticket counters of different bus companies. Passengers can go to the ticket counter of the bus company they want to take to buy tickets. When buying tickets, passengers need to provide information about the itinerary, travel date and time, and number of tickets to buy. The ticket sales staff will check the information and issue tickets to passengers.

Buy tickets online

This form is being chosen by more and more people because of its convenience and speed. Passengers can buy tickets online via the bus companies’ websites or applications. When buying tickets online, passengers need to provide information about the itinerary, travel date and time, number of tickets to buy and personal information. The bus company will send electronic tickets to passengers via email or phone message.

Regardless of the form of ticket purchase, passengers should note the following points:

  • Check the information on the ticket carefully before paying.
  • Keep your ticket carefully to show it to the ticket checker when boarding the bus.
  • If there is a need to exchange or return a ticket, passengers need to contact the bus company for assistance.

In general, the ticketing service of Hanoi bus station has now been significantly improved in quality and convenience. Passengers can easily choose the form of ticket purchase that suits their needs.

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